Inyati Game Lodge, Sabi Sand Game Reserve – Winner of the Wildlife Encounters, Service Excellence, Visitor’s Experience award @ the provincial Lilizela Tourism Awards 2017 – held in White River 8th September 2017
“Being awarded the 2017 Lilizela Tourism Award for the Visitor Experience category – Wildlife Encounters in #Mpumalanga for a fourth year in a row is a true source of pride for the entire team at Inyati Game Lodge ,” said Leighanne Dawkins, Marketing Manager at Inyati Game Lodge.
“Born from a diverse and rich tapestry of ancestry our guides and trackers are storytellers for the land. Some of whom are third generation at Inyati, building a lifelong bond with colleagues and guests alike. Experts out in the field they are the finishing touch to the fine quality of the Inyati safari experience.”
The Lilizela Tourism Awards are an opportunity to celebrate professionalism, creativity and innovation in the industry. The provincial awards are being held in the month of September – which is also the time that South Africa and the tourism industry at large celebrate Tourism Month.
The National Winners will be announced at the Sandton Convention Centre on 29th of October 2017. To view the full list of finalists and winners visit http://www.lilizela.co.za
In October 2011, Inyati Game Lodge in the Sabi Sand Game Reserve issued over 12 000 phantom shares, equivalent to five percent of the company, to its employees in a bid to reward staff loyalty and retain employee talent.
“Providing employees with a stake in the business not only improves their sense of belonging and value but also instils the feeling that the better they assist the business in performing, the more value they’ll see in returns through the worth of their investment,” says Dos Santos.
Inyati Game Lodge is situated in arguably one of the best game viewing areas in the world & most prestigious private conservation areas, the Sabi Sand Reserve (Wildtuin), adjoining the renowned Kruger National Park. Experience fantastic close-up’s with Africa’s wildlife on every game drive.
The Lilizela Tourism Awards gives us the opportunity to celebrate trailblazers, as well as service excellence in the South African tourism industry in general.
A local lodge recently received top honours at the fourth Lilizela Tourism Awards, in which the South African tourism industry celebrated its top business owners and service providers.
Inyati Game Lodge,situated about 60 kilometres from Hazyview, walked away with the Visitor’s Experience Award for Best Wildlife Encounters.
Inyati is set in 65 000 hectares of unspoiled bushveld within the Sabi Sands Reserve, on the doorstep of the Kruger National Park and on the banks of the Sand River. Diversity of species and relaxed big game allow for close-up game viewing and photography.
“The gives us the opportunity to celebrate trailblazers, as well as service excellence in the South African tourism industry in general. The awards is an opportunity to pause and thank these individuals and businesses for their contribution to putting South Africa firmly on the global stage by ensuring their product and service offerings are of the highest standard,” said minister for tourism, Mr Derek Hanekom.
“With 5,8 million people having visited South Africa from January to July this year, the number of tourists is on the rise. By being service oriented, the businesses celebrated today help to ensure that this growth path continues, guaranteeing memorable experiences for all tourists,” he added.
The awards were established in 2013 to recognise and reward exemplary service among businesses in the local tourism sector, ranging from accommodation establishments and tour operators to scenic attractions and cultural heritage sites.
In 2016, the awards attracted a record number of 1 122 entries, up 18 per cent from the previous year’s total. Tourism businesses across the nine provinces were encouraged to enter, with a great call that they be graded with the Tourism Grading Council of South Africa, a unit of South African Tourism.
Members of the public were then invited to have their say on the Lilizela Tourism Awards website by voting. These votes, together with those from various platforms such as TripAdvisor and TGCSA’s Tourism Analytics Programme, formed 80 per cent of the score for each entry.
A panel of high-level judges, drawn from the industry and academia, contributed the remaining 20 per cent of each establishment’s score. From these calculations, 589 finalists were selected nationwide and each province held its own awards ceremony in the run-up to the national finals.
During these provincial award ceremonies, 262 provincial winners were celebrated. This was further narrowed down to 53 national winners, who were honoured on Sunday night.
Awards were made in a number of categories including the Service Excellence Award (with subcategories Accommodation, Visitor Experience, Tourist Guides and Tour Operators), Entrepreneurship (for emerging tourism businesses), Sustainability and Good Governance, and the prestigious Minister’s Award.
Unique to South Africa’s Nguni languages, Lilizela means to ululate, a sound that symbolizes joy and celebration.
The Lilizela Tourism Awards – South Africa’s premier Travel and Tourism Awards is a platform where we as safari lodge owners, are given honor for the remarkable impact we have made in the South African tourism industry.
We are delighted to inform you that we have been nominated for the Lilizela Awards, in the category: Wildlife Encounters and we couldn’t have done this without your support – Thank you.
We are proud of our knowledgeable and passionate safari guides that made this nomination possible.
In order for us to bring this award home; we need you to continue with the support by voting for us.
The South African Tourism Industry spent the better part of last night honouring the crème de la crème of the sector. The industry hosted by the esteemed Minister of Tourism, Mr Derek Hanekom, were treated to an evening of splendour and entertainment from local musicians.
The Lilizela Tourism Awards, is a platform to celebrate service excellence in the South African tourism industry, and its third instalment did not disappoint.
Tourism is one of the fastest growing industries in the world today. South Africa has, without a doubt, among the most service-orientated tourism industry on earth. Ours is an industry that’s characterised by excellence and by an intensely guest-focussed culture. Our industry is made up of a team of committed people whose passion is on show for all to see and experience.
In such an industry that takes product and service excellence to truly world class levels, the best of the best are recognised and honoured through the annual Lilizela Tourism Awards. These awards are not only an integral part of South Africa’s strategy to remain a globally competitive destination, but are pivotal to setting the excellence bar for the entire sector: giving all tourism businesses standards of excellence to aspire to and building South Africa’s reputation the world over as one of the best tourism destinations on earth.
Starting in the provinces where provincial champions are rewarded for their service excellence, national Lilizela Tourism Award winners are selected from the shortlist of provincial winners for the ultimate accolade of tourism excellence in the country at a glittering national event that attracts both the attendance and the attention of the industry, reflecting on a job well done.
Hosted by former Miss South Africa, now businesswoman Joanne Strauss and musician Stoan Seate of Bongo Maffin fame, last night’s Lilizela Tourism Awards have grown substantially since they were launched in 2013. This year, over 1 100 entries were received across all categories – making these awards far reaching and widely representative of the national tourism industry.
During the country-wide provincial awards, 219 tourism product owners and service providers in the industry were recognised and rewarded for their contribution to service excellence in tourism and upholding the promise of quality assurance.
Minister Hanekom, congratulated those who work in this ever growing industry in South Africa and commended them for contributing in the transformation and growth of the South African tourism industry.
South African Tourism Chief Executive Officer, Mr Thulani Nzima also congratulated the night’s finalists and winners.
“The contribution of tourism businesses nominated for the Lilizela Tourism Awards keeps the sector on an upward trend. We congratulate all the winners and hope they will continue to serve as tourism ambassadors by continuing to showcase the best of our country to the world as tourism continues to be one of the fastest growing sectors,” said Nzima.
Multi-award winning songstress, Lira; popular music band, The Soil together with Brenda and the Band added to the entertainment for this glamorous night.
Grant Thornton were appointed as the independent auditors for this year’s Lilizela Tourism Awards.
Some highlights of recipients of these prestigious industry awards were:
Winner of ETEYA 2015 – Simeliza Tours
Winner of Best Social Involvement Programme – Large business – Aquila Game Reserve
Winner of the Five-star hotel – The Oyster Box Hotel Winner of the Wildlife Encounters award – Inyati Game Lodge
Tourist Guides winners – Nelson Maphaha and Michael Keith Jones
Recipient of the Minister’s Awards – Lindiwe Sangweni-Siddo Managing Director of Birchwood Hotel.
For the full list of winners from last night’s awards ceremony, to view finalist and pictures, please visit the Lilizela Awards website, http://www.lilizela.co.za
The Mpumalanga Province announced the names of the provincial winners of the 2015 Lilizela Tourism Awards. The announcement was made at an awards ceremony held on September 8, 2015 at Emnotweni Arena in Mbombela where all the province’s finalists were publically honoured for their contribution to service excellence and quality assurance in the tourism industry.
“Being awarded the Lilizela award for the best wildlife encounter in #Mpumalanga two years in a row is a true source of pride for the entire team at Inyati Game Lodge ,” said Leighanne Dawkins, Marketing Manager at Inyati Game Lodge. “We are proud of our knowledgeable and passionate safari guides who are experts out in the field, and are the finishing touch to the fine quality of the Inyati safari experience.”